Professional Services
Expert implementation and support services to maximize your S365 investment
Our Service Offerings
StellarEdge provides comprehensive professional services to ensure your S365 DMS implementation delivers maximum value. Our Mercedes-Benz certified experts guide you through every step of your digital transformation journey.
Seamless OEM Integrations
As a Mercedes-Benz certified partner, StellarEdge delivers unparalleled integration capabilities with Mercedes-Benz systems. Our integration services include:
- Real-time inventory synchronization with OEM systems
- Parts catalog and ordering integration
- Service and warranty information flow
- Customer data integration with OEM portals
- Digital service records and maintenance history
Our integrations minimize duplicate data entry, ensure accuracy, and streamline workflows across all dealership departments.
Solution Implementation Services
Our experienced implementation team follows a proven methodology to ensure a smooth, efficient transition to S365 DMS. Our implementation services include:
- Initial business process assessment and mapping
- Data migration and validation
- Customized configuration to match your workflows
- Integration with third-party systems
- User acceptance testing and validation
- Go-live support and stabilization
We focus on minimizing disruption while accelerating time-to-value through our structured implementation approach.
Product Training Services
Well-trained users maximize the value of your S365 implementation. Our comprehensive training programs include:
- Role-based training for different dealership departments
- Train-the-trainer programs for internal knowledge transfer
- Live and recorded online training sessions
- Customized training materials specific to your configuration
- Administrator training for system maintenance
Training can be delivered on-site, virtually, or through our self-paced learning platform to accommodate your team's needs.
Solution Review Services
Maximize the ongoing value of your S365 implementation with our review services:
- Business process optimization assessments
- System utilization analysis
- Performance benchmarking against industry standards
- Identification of automation opportunities
- Roadmap planning for future enhancements
Our review services help ensure you're getting the maximum return on your S365 investment.
Solution Upgrade Services
Stay current with the latest S365 capabilities through our upgrade services:
- Upgrade impact assessment and planning
- Custom feature migration
- Integration validation and testing
- User training on new features
- Post-upgrade support and optimization
Our structured upgrade approach minimizes disruption while bringing you the latest innovations.
Ready to get started?
Contact our professional services team to discuss your specific needs and how we can support your dealership's success.
Contact Us