Customer Success Stories

Real results from dealerships transforming their operations with S365 DMS

Case Studies

Industry: Luxury Automotive

Location: Western Europe

Size: 12 dealerships, 450+ employees

Multi-Location Dealership Transformation

Silver Star Automotive Group faced challenges with inconsistent processes across their 12 locations and limited integration with Mercedes-Benz systems. After implementing S365 DMS, they achieved unprecedented operational efficiency and customer satisfaction.

45%
Reduction in administrative hours
98%
Data accuracy with OEM
28%
Increase in service appointments
"S365 DMS transformed how we operate. The integration with Mercedes-Benz systems eliminated duplicate data entry, and the AI-driven forecasting helps us optimize inventory across all locations."
— Michael Chen, CIO, Silver Star Automotive Group
Read full case study

Industry: Commercial Vehicles

Location: North America

Size: 6 dealerships, 200+ employees

Streamlining Fleet Service Operations

Precision Commercial Group specializes in serving major logistics companies with truck sales and service. Their legacy systems couldn't handle the complex scheduling and parts management for fleet customers. S365 DMS provided the sophisticated tools they needed.

62%
Reduction in service scheduling time
31%
Decrease in parts inventory costs
4.8
Customer satisfaction rating (out of 5)
"The fleet management capabilities in S365 allow us to handle preventive maintenance for our largest customers with exceptional precision. Parts forecasting alone has transformed our profitability."
— Sarah Johnson, CEO, Precision Commercial Group
Read full case study

Industry: Heavy Equipment

Location: Australia

Size: 4 locations, 150+ employees

Revolutionizing Equipment Service Tracking

Horizon Equipment struggled with tracking component-level maintenance history for their construction equipment customers. S365 DMS provided granular tracking capabilities and field service management that transformed their operation.

78%
Improvement in maintenance history accuracy
42%
Increase in field service efficiency
35%
Growth in service contract value
"The component tracking in S365 gives us unprecedented visibility into equipment history. Our technicians can access complete service records in the field, improving first-time fix rates dramatically."
— Robert Taylor, Service Director, Horizon Equipment
Read full case study

Success Highlights

S365 DMS is helping dealerships across the globe transform their operations. Here are some key metrics from our customer success stories:

42%

Average reduction in administrative work across all dealership departments

28%

Typical increase in service department capacity and throughput

68%

Improvement in data accuracy with OEM integration

4.8

Average customer satisfaction rating (out of 5) for S365 implementations

Join our success stories

Ready to transform your dealership operations with S365 DMS? Contact us for a personalized consultation.

Get Started